FAQ Center

FAQ 1:Do you have any warranty for beauty machines?

Yes, we have. 12 months warranty of the main unit, 3 months warranty of parts. Lifetime technical support. 

FAQ 2: How is your after-sale service?

We have a professional technology supporting team for your timely services. You can get the help you need intime by telephone, whatsapp, online chat (Google talk, Facebook, Skype). Please contact us once the machine has any problem. Best service will be offered.

FAQ 3:What certification do you have for fat lose massager machine?

All of our machines have the CE, ISO 13485 certification which ensures the quality and safety.
Our machines are under strict quality management to ensure good quality. Because we fully understand that it will be a great trouble if machine have any problem during working at oversea.

FAQ 4: Will you teach how to use the machine?

Yes, we can provide a complete user manual and usage video for instruction and application. And 24/7 online consultant service ensure you whatever problem and whenever you meet, you can solve easily.
It is easy to operate by anyone with the instructions.

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